Alter Domus
Jul 2022 – Present
Head of CIAM Platform
Nov 2025 – Present
Own the Customer Identity and Access Management (CIAM) platform strategy and delivery, leading a team of 5, three of them contractors. The CIAM specialism is one of several T-shaped sub-teams Platform Engineering was restructured into, each splitting time 50/50 between specialism work and shared wider-platform duties. The CIAM platform is in SOC 2 scope for several applications.
- Designed and launched an Auth0-based CIAM platform serving around 55,000 users, comprising multiple Kubernetes-based apps (including a custom MFA adapter, support portal, and golden path sample apps) and supporting AWS infrastructure (EventBridge, CloudWatch, Connect for calls, SNS for SMS)
- Led the migration of in-house applications from the legacy B2C platform to the new Auth0-based platform, cutting auth-related support tickets by 50%
- Built self-service Claude access into Alter Domus's central platform portal: users request model access and usage limits, managers approve and see their own budget
- Advised Alter Domus's AI engineering team on identity architecture for their AI assistant and its MCP tool servers, delivering service-to-service and agent authentication (Auth0 client-credentials flows, MCP gateway auth), now in production
- Evaluated Kong AI Gateway and Envoy AI Gateway against LiteLLM as the company's LLM gateway; recommended LiteLLM, avoiding additional cost and vendor lock-in
- Adopted Claude Code for AI-assisted infrastructure-as-code and application development across the CIAM platform's services
Auth0, Azure, AWS, Kubernetes (EKS), GitHub, LiteLLM, MCP (Model Context Protocol), Claude Code
Senior Manager, Platform Engineering
Jul 2022 – Nov 2025
Led a Platform Engineering team of 3 engineers, delivering cloud infrastructure across Azure and AWS.
- Built Data and Analytics' first cloud platform on Azure, delivering a capability that hadn't previously existed for the function
- Established AWS foundational platforms, including an EKS-based Kubernetes golden path
- Implemented Okta to integrate an acquired company's application estate, meeting their existing IdP requirements as part of the M&A onboarding
- Part of the founding group that piloted AI adoption at Alter Domus (initial pilot of under 100 users), building reusable Claude Code skills, MCP servers, GitHub PR tools, customised Claude Code installers, golden paths and an onboarding and user-management model; later rolled out to the entire tech team
Azure, AWS, Kubernetes (EKS), Terraform, GitHub, Okta, Claude Code, MCP (Model Context Protocol)